Professional Summary
Senior Software Engineer and emerging technical consultant translating complex requirements into actionable plans and scalable solutions. Proven record improving system reliability, streamlining workflows, modernizing products, and leading cross-functional delivery. Focused on measurable outcomes—cost reduction, compliance alignment, and improved customer experience.
Core Technical Expertise
Engineering & Development
- Python, Java, JavaScript, Node.js, SQL
- Frameworks: React, Express.js, Angular
- REST APIs, microservices, serverless architecture
Workflow Automation & Integrations
- CI/CD pipelines, Git workflows
- Containerized services & targeted automation
- AI applied selectively for measurable value
Cloud Systems
- AWS (Databases, Functions, Pipelines)
- Genesys Cloud CX (Certified Professional)
- Pega Platform (Certified System Architect)
- Alvaria/Noble System (Certified Noble University)
Compliance & Leadership
- Audit-ready workflows & secure coding practices
- Agile sprint coordination & roadmap execution
- Cross-functional stakeholder alignment
Consulting Services
Technical Advisory
Strategic technology guidance for growing businesses—architecture decisions, vendor selection, and scalable roadmaps.
What You Get:
- • System architecture review & recommendations
- • Technology stack evaluation & selection
- • Roadmap planning & prioritization
- • Risk assessment & mitigation strategies
Best For:
Small to mid-market companies needing senior technical leadership without full-time hire
Timeline:
2-4 weeks for initial assessment; ongoing retainer available
Custom Software & Websites
Purpose-built web applications, modern websites, and bespoke tools designed to solve your specific business challenges.
What You Get:
- • Full-stack web application development
- • Modern, responsive website design & build
- • Custom internal tools & dashboards
- • Mobile-responsive, cloud-ready delivery
Best For:
Businesses needing custom solutions that off-the-shelf software can't provide
Timeline:
4-12 weeks depending on scope; iterative delivery every 2 weeks
Workflow Automation
Eliminate repetitive tasks, connect your existing tools, and intelligently route information—with selective AI where it adds value.
What You Get:
- • System integration & data synchronization
- • Process automation & workflow orchestration
- • Email/document processing pipelines
- • Targeted AI for classification & routing
Best For:
Teams spending 10+ hours/week on manual data entry or repetitive tasks
Timeline:
2-6 weeks for initial automation; expandable as needs grow
AI Integration Philosophy: I apply AI solutions selectively—only when they demonstrably improve speed, accuracy, or reliability. No AI for the sake of AI.
Project Highlights
Real projects, real results. Each engagement focused on measurable outcomes that drive business value.
Enterprise Dialer System Optimization
35% reduction in idle timeDelivered scalable, compliant workflows in Genesys Cloud CX + Pega Platform for Fortune 500 client. Reduced agent idle time by 35%, improved call routing accuracy by 42%, ensured TCPA compliance.
Tech Stack:
Genesys Cloud CX, Pega PRPC, REST APIs, AWS Lambda
AWS Data Pipeline Automation
88% faster processingArchitected serverless automation for high-volume data deletion across 12M+ records. Cut processing time from 6 hours to 45 minutes, reduced AWS costs by $2,400/month, maintained full audit trails.
Tech Stack:
AWS Lambda, DynamoDB, S3, Step Functions, Python
Custom API Integration Platform
60% faster API responsesBuilt microservices-based integration layer connecting CRM, accounting, and fulfillment systems for mid-market SaaS company. Reduced API response times by 60%, eliminated manual data entry for 200+ daily transactions.
Tech Stack:
Node.js, Express, PostgreSQL, Redis, Docker
Manufacturing Workflow Automation
15 hours/week savedImplemented end-to-end order processing automation for industrial equipment manufacturer. Eliminated 15 hours/week of manual work, reduced order errors by 78%, improved customer delivery accuracy to 99.2%.
Tech Stack:
Python, FastAPI, PostgreSQL, RabbitMQ, React
Legacy System Modernization
99.8% uptime achievedMigrated 10-year-old monolithic application to cloud-native microservices for financial services client. Improved system uptime from 97% to 99.8%, reduced deployment time from days to hours, cut hosting costs by 40%.
Tech Stack:
Java Spring Boot, Docker, Kubernetes, AWS ECS, PostgreSQL
Real-Time Analytics Dashboard
Real-time vs 2-day lagDesigned and deployed executive dashboard consolidating data from 7 disparate systems. Provided real-time KPI visibility, reduced report generation time from 2 days to instant, enabled data-driven decision making.
Tech Stack:
React, D3.js, Node.js, Elasticsearch, AWS
E-Commerce Platform Enhancement
23% fewer abandonmentsOptimized checkout flow and payment processing for online retailer processing $2M+ monthly. Reduced cart abandonment by 23%, improved page load times by 55%, increased conversion rate by 18%.
Tech Stack:
Next.js, Stripe API, Redis, PostgreSQL, Vercel
Education Platform Development
500+ concurrent usersBuilt interactive coding environment for technical education provider. Supported 500+ concurrent students, enabled real-time code collaboration, integrated automated grading reducing instructor workload by 40%.
Tech Stack:
React, Monaco Editor, WebSockets, Python, Docker